Industries
Banking & capital markets
Banks rarely have a technology problem in isolation. They have a technology problem inside a capital constraint, a regulatory examination cycle and a core system that half the organisation is afraid to touch. We work inside those constraints rather than pretending they are negotiable.
What clients are wrestling with
01Core systems that block everything
A replacement programme is a decade-long bet. We build the orchestration and event layer that lets you ship new propositions while the core stays where it is.
02Supervisory expectations rising faster than capability
Operational resilience, third-party risk and exit planning now require evidence, not policy documents. We design to produce that evidence continuously.
03Digital channels that stall at parity
Most banks have reached feature parity with their peers and stopped. Differentiation now comes from onboarding friction, servicing cost and decisioning speed.
Published research on this
Published research on how digital programmes actually perform across the sectors we work in. These are external figures from named sources, not our own claims — each one links to the original publication.
McKinsey surveyed 1,793 executives in January 2018. A further 7% said performance improved but the improvement did not hold — meaning roughly three quarters saw neither lasting gain nor a durable capability.
An analysis of 1,471 IT projects found an average cost overrun of 27%. But one in six ran 200% over on cost and almost 70% over on schedule. The risk is not the average; it is the tail.
Gartner attributes the abandonment to poor data quality, inadequate risk controls, escalating costs and unclear business value — none of which are model problems.
Based on 7,600 consumers across 14 European countries. Up from 63% in 2020 — the highest abandonment recorded since the series began in 2016, despite steady investment in digital onboarding.
An automated scan found 56.1 errors per page on average, up 10.1% year on year. Six recurring issues — led by low-contrast text and missing alternative text — account for the great majority.
From a survey of nearly 5,000 practitioners, 90% of whom use AI at work. DORA found AI adoption correlates positively with delivery throughput and negatively with delivery stability.
Have a programme that has stalled between slideware and shipping?
Tell us where it is stuck. We will come back within two business days with a point of view — and an honest answer on whether we are the right partner.